Whenever you face a problem with your CT machine, send a massage to our team. First step is connecting to your CT machine via internet (LAN). Our engineers will connect to your machine shortly and free of charge. Software problems are always a headache for CT operators. Good news is that most of them be solved via internet.  Remote connection also helps us to find source of hardware problems in shortest time and even help customers to fix the failure if possible.

You will need wired internet not WiFi for remote services. Never try to change IP settings of CT computer for establishing internet connection. If you need more information about connecting internet to computer and configuring LAN, contact our team.